What You Need to Know About Roamer

If you do have a problem:

1. Check our the FAQs – that will solve most issues.
2. Report the problem and we will get back to you as soon as possible

Pete Pavlitski, Service Manager

I put batteries in and nothing happens.

One Wheel Sticks

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12 Months Warranty

All Valiant products come with a year’s free warranty – from date of purchase.

Accidental damage or mistreatment is not included in this free service.

Proof of purchase date may be required.  If you join the Roamer User Group (RUG) and complete the equipment purchase information this will register your warranty (it may also prove useful if you wish to download activity behaviours from the Activity Library).  The Roamer User Group will provide you with access to:

1. Free online training
2. Free Activities in the Activity Library
3. Free downloads
4. RUG member special offers

Technological change is fast and furious. Whatever you can purchase today is obsolete – the company who sold it are already working on the next version. There are two issues here:

• Our policy is education first and technology second. Robots are not like computers where faster, more memory, etc. have distinct advantages. The problem Roamer solves today, it will solve tomorrow irrespective of the latest technology.
• We have designed Roamer as a modular system. It means we can absorb new technology into the basic robot.

Roamer has far more potential than we can show here. There are extensive plans to develop the technology of the system. However, this has to be led by education and not technology. We plan to add modules that will increase the educational power of Roamer, but only after we have made sure they work in classrooms.

Use the RSS Feed from this site to keep in touch with changes and additions. Better still, get involved with the Roamer User Group .