What You Need to Know About Roamer
Reliable, Robust Quality
We started making educational robots in 1983. In 1989, we began selling our Roamer and at the same time the phrase, “schools should use programmable toys” first appeared in UK National Curriculum. Toy robots like Big Trak never survive the rigours of regular classroom use. Classic Roamer did. In 2012 a customer returned a Roamer for repair. They’d used it since 1989. The return rate on the Classic Roamer is one in every 1124. That is 0.09%.
We carefully studied what happens to Roamer and other toys in schools and used that knowledge to create a classroom-robust product. This does not mean nothing goes wrong. The number of issues resolved by talking to us is 97.3%.
If you do have a problem:
Pete Pavlitski, Service Manager
I put batteries in and nothing happens.
Roamer requires 6 batteries.
One Wheel Sticks
12 Months Warranty
All Valiant products come with a year’s free warranty – from date of purchase.
Accidental damage or mistreatment is not included in this free service.
Proof of purchase date may be required. If you join the Roamer User Group (RUG) and complete the equipment purchase information this will register your warranty (it may also prove useful if you wish to download activity behaviours from the Activity Library). The Roamer User Group will provide you with access to:
Technological change is fast and furious. Whatever you can purchase today is obsolete – the company who sold it are already working on the next version. There are two issues here:
Roamer has far more potential than we can show here. There are extensive plans to develop the technology of the system. However, this has to be led by education and not technology. We plan to add modules that will increase the educational power of Roamer, but only after we have made sure they work in classrooms.